We offer competitive shipping rates throughout Canada & the United States, and FREE SHIPPING within North America when you spend $175 or more. ESTIMATED DELIVERY TIMES:
Canada Standard Delivery
6-9 business days from Shipped Date
U.S Standard Delivery:
- Approximately 5 - 8 business days from Shipped Date
- Although rare, U.S customs has up to 45 days to inspect a held package.
Other International Destinations:
International Air, 3 - 6 weeks.
*Delivery time frames are estimates only and not guaranteed.
** Buyer is responsible for any custom fees/taxes/import duties that may be charged by your postal office.
- Packages can be held for inspection in Customs for your Country.
-If you do not see your country listed, please contact us
and we will add the appropriate shipping profile.
We will not be held liable for any Customs / Postal delays.
By purchasing, you agree to the above terms.
If you have any questions or concerns regarding the shipping/tracking of your order, please do not hesitate to contact us
We stand proudly behind our malas and the quality of our craftsmanship. If you are not 100% satisfied with you new mala once it has arrived, we will accept a return within 10 days (from the date you received it). Please make sure the mala is in it's original packaging and that it has not been worn. If your mala or bracelet breaks within 60 days of purchase, we will happily restring it at no charge. We ask that you cover return shipping, but we will cover shipping the repaired mala or bracelet back to you. After 60 days our restringing services are still available for a small flat fee. Shipping charges will apply.
Due to the nature of gemstones, variations in colour and/or size may occur. For this reason, our return policy for our gemstones is limited to those that are damaged in transit.
All other items are eligible for returns within 10 days of receipt, in their original packaging.
If you need to make a return please contact us, and we'll get the process started. When shipping pieces to us for a return
please choose a carrier that provides tracking information and delivery confirmation. Please keep in mind that shipping costs are not refundable. The refund will be credited to the original payment method used for the purchase.
All orders are hand made to order with love by Courtney. Most orders are shipped via Canada Post within 3 - 5 business days of your purchase Monday through Friday. If there are unexpected delays in completing your order, we'll be in touch right away. Your patience and understanding is greatly appreciated!